People worry more about healthcare during the pandemic: report
Indicative of a year when Việt Nam was hit hardest by the pandemic, the 2021 Provincial Governance and Public Administration Performance Index (PAPI) Report detected a spike in concern regarding health.
PAPI 2021 held a record number of one-on-one interviews with 15,833 respondents from across 63 provinces in 2021.
While lockdowns necessitated many aspects of citizens’ lives to move online, a large divide in access to e-government portals for e-services was evident and reflected in poor performances in e-government services during 2021.
