HCMC boosts digitalization of applications, streamlined administrative processes
Ho Chi Minh City’s authorities are committed to enhancing the digitalization of applications, broadening online public services, and streamlining administrative processes. This initiative aims to reduce both time and costs for the community. Presently, city dwellers can conveniently submit and receive their application results from anywhere with their smartphones and internet access.
Deputy Director Phan Kieu Thanh Huong asserted that the adoption of online public services is instrumental in optimizing administrative processes and improving service delivery. By reducing the time and financial burdens associated with traditional bureaucratic procedures, these services enhance the convenience and accessibility of government services for both citizens and businesses. Furthermore, the digital transformation of government operations promotes efficiency, transparency, and accountability, mitigating the risk of corruption and malfeasance.
Ho Chi Minh City has become the pioneering locale in the nation by successfully digitizing four categories of civil status records. These include marriage registration books, birth registration numbers, death registration numbers, and the registration books that acknowledge fathers, mothers, and children. In total, this remarkable effort encompasses over 12.8 million records.
Translated by Anh Quan
