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Patient satisfaction improves, concerns remain about costs

The average patient satisfaction index (PSI) in 2018 improved slightly to 4.04/5, or 80.8 percent of their expectation, compared to 3.98/5 and 79.6 percent in 2017. The 2018 figure was announced by the Health Ministry in coordination with Vietnam-initiative (VNI) at a workshop on May 30.Director ...

Grassroots healthcare plays key role: Ministry

Medical services at the grassroots level help save costs and ensure sustainability in healthcare, contributing to the improvement of medical service quality, according to the Ministry of Health.Keep reading ...

VNA Reporter

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